Case Study
Senzime replaces manual tasks with AP Automation solution ExFlow.
29 Sep
Case Study
29 Sep
Before ExFlow, Senzime was processing their supplier invoices manually. This time consuming method involved many steps such as: matching invoices to purchase orders and delivery notes, printing out invoices, manually entering the data into Microsoft Dynamics NAV, walking around the office to chase physical approvals by signature and re-scanning those approvals into NAV before final posting. In addition to the time cost of manually processing vendor invoices, Senzime was vulnerable to financial costs such as late payment fees, missed early payment discounts and incorrect payments due to duplicate and/or fraudulent invoices.
When Senzime decided to move their production from the UK to Sweden, they anticipated significant changes to their purchasing, and consequently an increase in the number of invoices they would be processing. This foresight prompted Senzime to re-think their manual AP processes as they reached out to their Microsoft Dynamics Partner InBiz for advice on how to make their AP department more efficient. Having worked with a range of AP Automation solutions for many years, InBiz was quick to recommend ExFlow and shortly after Senzime was live with AP Automation built into their Dynamics NAV instance. “We have worked with many electronic invoicing systems over the years and ExFlow has proven again and again to be the most reliable solution in the industry” explains Carsten Heiter, CEO, Microsoft Dynamics NAV/BC Specialist at InBiz.
“ExFlow is easy to recommend because the team is professional and helpful. The staff are always patient with my questions and willing to find solutions.”
Maria Svensson, Supply and Accounting Manager at Senzime
Senzime went live with ExFlow in November 2021 and noticed a “big difference” straight away. The increased volume of invoices due to changes in their production was easy for AP to handle and enabled Senzime to continue to run business as usual so that invoices could be paid on time. ExFlow’s overview showing all invoices in the loop and what their status is has also been a popular feature, so that AP can easily follow up with approvers that are contributing to payment delays.
“Thanks to our long relationship with SignUp Software, both implementation and support of ExFlow are handled seamlessly between our teams resulting in great service and ROI for our customers.”
Carsten Heiter, CEO, Microsoft Dynamics NAV/BC Specialist at InBiz
Since implementing ExFlow, Senzime’s AP team has more time to focus on strategic, value driving tasks. “The biggest benefit would be that I actually have time to focus on our international subsidiaries in the United States and Germany. When our processes were manual, I would be aware of the jobs I should be doing but didn’t have time for, and now I truly have the time to plan for future growth” says Maria Svensson, Supply and Accounting Manager at Senzime.
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Case Study