Alliance Pharma’s Transformation with ExFlow

TRANSFORMATIVE SUCCESS – ADOPTING THE EXFLOW SOLUTION

In 2022, Alliance embarked on a journey to enhance its Accounts Payable (AP) automation processes. Faced with challenges in efficiency and user-friendliness from their previous solution, Alliance sought a superior alternative. Enter ExFlow, an AP automation solution from SignUp Software, designed to streamline operations and optimize user experience.

Alliance’s previous AP solution fell short of meeting their evolving needs, due to tedious manual processes and a lack of easy visibility over approval workflows. They recognized the importance of a more efficient and user-friendly system, which led them to explore alternatives. Alliance selected ExFlow to revolutionize their business process experience, thanks to its trusted reputation for delivering improved control, increased efficiency, and substantial cost savings.

EFFICIENCY REDEFINED

The roles and responsibilities around the ExFlow implementation were clearly defined early in the transition process, assuring a seamless collaboration. The team at SignUp played a pivotal role in configuring ExFlow, while having an ongoing dialogue with Alliance regarding clarification and process solutions. This helped to ensure a smooth transition and efficient integration of ExFlow into Alliance’s operations. SignUp monitored the implementation process and collected valuable observations throughout. The proactive engagement from Alliance’s Finance Business Systems Manager, Mike Kilmister, and the company’s CFO, Andrew Franklin, significantly contributed to the project’s success. The solution not only met but exceeded Alliance’s expectations.

TACKLING CHANGE MANAGEMENT

One of the significant challenges in any system implementation is getting end-users to accept change. ExFlow’s user-friendly interface tackled this challenge head-on which played a pivotal role in its success. The intuitive design embedded in Microsoft D365FO ensured a smooth transition for end-users, enabling acceptance and enthusiasm for the new solution. Alliance was very structured in their approach towards testing and ensuring that their users knew what to expect when starting up with ExFlow.

“Coming from a user’s perspective, if you can get the user up to speed then then you’ve got 90% of the problem sorted. Our AP department has been very pleased with the efficiency gains and ExFlow is an easy system to use, and I consider that a victory.” – Andrew Franklin, CFO, Alliance Pharmaceuticals

GAINING CONTROL OF FINANCIAL PROCESSES

ExFlow’s impact on Alliance’s invoice approval process was remarkable. With ExFlow in place, invoice approval became significantly faster and more efficient. The streamlined workflows and user-friendly interface contributed to a seamless process, reducing the time and effort required for approvals.

“We now have greater control and visibility throughout the entire process. So much so, that one of our users told us, ‘This is so simple to use, I wonder if I’m overlooking anything!” – Mike Kilmister, Finance Business Systems Manager, Alliance Pharmaceuticals

SUCCESS UNVEILED – SETTING THE BAR FOR IMPLEMENTATION EXCELLENCE.

Success stems from experience, qualifications, knowledge, resources, and planning – elements that SignUp and Alliance effectively leveraged throughout the implementation process. It was clear that both companies knew their roles and responsibilities well and how the improved AP landscape should look and had a thorough understanding of the various contingencies they should plan for when going live. Everyone involved was well prepared at the onset of the implementation. This helped to establish a constructive and solution-oriented approach when clarification meetings were conducted.

Alliance’s success story stands as a testament to the collaborative efforts of Alliance, SignUp Software, and their dedicated project teams. The journey from identifying challenges to implementing a solution showcases the transformative power of ExFlow in optimizing financial business processes, achieving Alliance Pharma’s objectives with outstanding success.